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Annual Report
2006/07 Outlook
Our Business
- Expand international fulfillment service to provide a wider range of product choices for customers
- Broaden the professional use of direct mail and make it a more effective tool for marketers
- Continue driving logistics business to position Hongkong Post as a reliable solution provider
- Replace Mechanised Letter Sorting System to improve productivity
Our Customers
- Continue focusing on maintaining high levels of customer satisfaction
- Promote Stamp OnNet overseas to increase online access to Overseas Mail Order Service
- Increase customer convenience by enhancing Local Standing Order Service to include phone-in order capability
- Develop one-stop shop Counter Services System to enhance customer convenience
- Modify the existing Electronic Stamp Vending Machines to accept payment by Octopus
- Introduce 24-hour self-service suites in selected post offices
Our Team
- Sustain our World-Class People strategy to ensure we have a highly motivated and quality workforce
- Organise a departmental cultural event for staff and their family members to reinforce Hongkong Post's corporate culture
- Organise "Safety Week" programme to strengthen workplace health and safety culture
- Implement Productivity and Quality Management (PQM) System to further improve the efficiency of mail processing
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