Annual Report
Our Purpose, Vision, Mission and Values
Left to right: Mr. TAM Wing-pong, Postmaster General, Mrs. Joanna CHOI, Deputy Postmaster General, Mr. CHAN Yau-fung, Assistant Postmaster, General (Corporate Development), Mr. Dan CHOI, Assistant Postmaster General (Business Development), Mr. Michael CHUNG, Assistant Postmaster General (Postal)
Our Purpose - Linking People Delivering Business
In Linking People, Hongkong Post strives to fulfill our social obligation to bring people together locally and around the world by delivering correspondence and merchandise promptly and reliably at uniform, affordable prices.
In Delivering Business, Hongkong Post creates added value to the economy of Hong Kong by providing business solutions to different sectors and maintaining the viability of Hongkong Post through diversification into new business areas.
Our Vision
- To be recognised in Hong Kong as an outstanding service organisation
- To be recognised worldwide as an outstanding postal service
Our Mission
- To be a totally committed and valued workforce
- To achieve consistently the highest levels of customer satisfaction
- To be a viable business with sufficient resources to invest in our future
- To anticipate changes and respond proactively
Our Values
- To care about our customers and our colleagues
- To excel through development, teamwork and innovation
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