Annual Report
Our People
Our people
As of 31 March 2007, Hongkong Post had an establishment of 5,347 personnel on civil service terms and 2,217 on non-civil service terms. Civil servants are deployed in core postal business operations, while non-civil service staff are deployed mainly to take up either managerial positions to provide professional services or support roles, including sales and marketing, information technology, industrial engineering, finance and accounting or jobs with fluctuating workloads and seasonal demands.
Our people vision
We believe happy staff mean happy customers. During the year, we launched a number of programmes in the interests of upgrading staff competencies and promoting their well-being.
Training and development
The Hongkong Post Staff Training Centre aims to design and deliver training and development programmes that serve to enhance personal and organisational effectiveness, as well as to fortify a continuous learning and improvement culture. During the year, the Centre continued to deliver a wide range of programmes, with numbers of training days showing a slight increase to 32,497 in 2006/07 compared with the previous year's 32,167
Health and Safety programmes
A “safety climate survey” was conducted during the period 17 March to 12 April 2006 to collect staff views on occupational health and safety (OSH). Results indicated that overall OSH awareness throughout the workforce was high, and that attitudes towards improvement measures were positive.
Another “OSH Week” followed in March 2007 to promote health and safety and featured talks on office violence, stress management and prevention of back injuries, as well as legislative requirements of the Manual Handling Operations and Safety Management Concept. A competition was also organised to help boost OSH awareness.
Many comprehensive reviews of instructions relating to “tail-lift operation” and “how to prevent dog attacks” were conducted in 2006 and new safety guidelines were circulated.
All light trucks have been fitted with rear Charge Coupled Device (CCD) colour cameras to maximise safety during reversing manoeuvres.
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