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Annual Report

Purpose, Vision, Mission and Values

Left to right Mr. Michael CHUNG, Assistant Postmaster General (Postal) Mr. Dan CHOI, Assistant Postmaster General (Business Development) Mr. TAM Wing-pong, Postmaster General Mr. CHAN Yau-fung, Deputy Postmaster General Mr. FONG Yeun-tsin, Assistant Postmaster General (Corporate Development)

Our Purpose - Linking People Delivering Business

In Linking People, Hongkong Post strives to fulfill our social obligation to bring people together locally and around the world by delivering correspondence and merchandise promptly and reliably at uniform, affordable prices.

In Delivering Business, Hongkong Post creates added value for the economy of Hong Kong by providing business solutions to different sectors and maintaining the viability of Hongkong Post through diversification into new business areas.

Our Vision

To be recognised in Hong Kong as an outstanding service organisation To be recognised worldwide as an outstanding postal service

Our Mission

To be a totally committed and valued workforce To achieve consistently the highest level of customer satisfaction To be a viable business with sufficient resources to invest in our future To anticipate changes and respond proactively

Our Values

To care about our customers and our colleagues To excel through development, teamwork and innovation

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