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Annual Report

Speedpost Service

Taking advantage of both the rapid economic growth and the strong demand for express delivery service in the Asia Pacific region, we have been working to establish closer strategic cooperation with overseas postal administrations and commercial sectors in order to sharpen Speedpost services and fully address contemporary customer needs. Hongkong Post is one of the six founding members of the Kahala Posts Group (KPG), which was established in 2004 together with Australia Post, China Post, Japan Post, Korea Post and the United States Postal Service. In 2006/07, La Poste, Correos Post, and Royal Mail joined this collaborative network. The vision of KPG is to offer a reliable date-certain express service and enhanced parcel service within the region.

Cooperation with China Post for launch of "Next Morning Delivery" and "Next Day Delivery" Services

With the sustained economic growth in the Mainland and the effect of the Mainland and Hong Kong Closer Economic Partnership Arrangement (CEPA), commercial activities between the Pearl River Delta region and Hong Kong have been intensifying, generating a large demand for urgent delivery of items between the two areas. We have been collaborating with China Post to deploy a more efficient delivery network for handling urgent postings between the Mainland and Hong Kong. As a result, the "Next Morning Delivery" and "Next Day Delivery" services were launched in the Pearl River Delta region in the first half of 2007 to help customers tap into the business potential in the Mainland market. These two services were well received by customers and the coverage was further extended to some other provinces in the Mainland of China in January 2008.

Hongkong Post strives to provide efficient and convenient service to customers.

Next Working Day Delivery Service to Key International Cities

Speedpost is recognised for its efficiency and reliability.

Hongkong Post has been actively seeking closer cooperation opportunities with other postal administrations such as the United States Postal Service, Japan Post, Thailand Post, India Post and others, with a view to improving the service quality of Speedpost and extending the "Next Day Delivery" service to more international cities.

Speedpost FreightPLUS Service to India

Increasing growth in the trading activities between Hong Kong and India has not only boosted their import and export volume, but also set the stage for an international courier service. We adopted a new delivery network and launched a brand-new FreightPLUS service to India in November 2007. The FreightPLUS service offers simplified procedures for multi-piece shipments and a higher weight limit but is economically priced with no fuel or remote area surcharges.

Introduction of Speedpost Online Account Zone (SOAZ) on the Speedpost website

To address the diversified posting needs of Speedpost customers, the Speedpost Online Account Zone (SOAZ) was established on the Speedpost website in July 2007. Through this Internet platform, Speedpost customers can easily register for the Delivery Notification service to get the delivery status of their Speedpost items to destinations including the Mainland, the United States, Japan, South Korea and Australia, check the posting history of their Speedpost items, prepare posting documents for FreightPLUS services, register for any Speedpost promotion program and check their monthly bonus point entitlement. More online functions are being developed for the future to provide even greater customer convenience.

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