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Post Office Guide

Post Office GuideDownload here the Entire Post Office Guide [PDF], the Compressed Post Office Guide [ZIP] or select the individual sections from the Table of Content below.

The services and charges set out in this guide are liable to change. Up-to-date information can be obtained at any Post Office.

To view and print, you need to use an Adobe Acrobat Reader. You may need to download Acrobat Reader and Asian Font Packs to view the documents if necessary.

Table of Content
Section
1 GENERAL INFORMATION
1.1 Hongkong Post Headquarters [PDF]
1.2 Enquiries [PDF]
1.3 Suggestions and Complaints [PDF]
1.4 List of Post Offices [PDF]
1.5 Exclusive Rights of the Postmaster General [PDF]
2 SUMMARY OF PRINCIPAL SERVICES AND CHARGES
2.1 Local Mail [PDF]
2.2 Air Mail [PDF]
2.3 Overseas Surface Mail [PDF]
2.4 Other Services [PDF]
3 POSTAGE STAMPS, PREPAYMENT OF POSTAGE, PHILATELIC SERVICES
3.1 Postage Stamps and Postal Stationery [PDF]
3.2 Miscellaneous Regulations on Stamps [PDF]
3.3 Franking (Postage Meter) Machines [PDF]
3.4 Postage: Prepayment in Money [PDF]
3.5 Permit Mailing System [PDF]
3.6 Postage: Deposit Account [PDF]
3.7 Philatelic Services [PDF]
4 POSTAL SERVICES
4.1 Categories and Supplementary Services [PDF]
4.2 Limits of Weight and Size [PDF]
4.3 Letters [PDF]
4.4 Items for the Blind [PDF]
4.5 Parcels [PDF]
4.6 Postcards [PDF]
4.7 Printed Papers [PDF]
4.8 Small Packets [PDF]
4.9 Collection [PDF]
4.10 Delivery [PDF]
4.11 Non-delivery [PDF]
4.12 Miscellaneous [PDF]
5 SUPPLEMENTARY SERVICES
5.1 Bulk Airmail Service [PDF]
5.2 Bulk Posting of Lightweight Items (Air & Surface) [PDF]
5.3 Bulk Bag Service [PDF]
5.4 Business Reply Service [PDF]
5.5 International Business Reply Service [PDF]
5.6 Certificate of Authority for the Reception of Correspondence [PDF]
5.7 Compensation [PDF]
5.8 Direct Agents Bag Service [PDF]
5.9 Express [PDF]
5.10 Insurance [PDF]
5.11 Poste Restante [PDF]
5.12 Private (Locked) Bags [PDF]
5.13 Private Post Office Boxes [PDF]
5.14 Recorded Delivery [PDF]
5.15 Redirection [PDF]
5.16 Registration [PDF]
5.17 Reply Coupons [PDF]
6 PACKING, ADDRESSING AND PROHIBITIONS
6.1 Method of Addressing [PDF]
6.2 Packing and Make-up : Letter Post and Parcel Post [PDF]
6.3 Prohibitions [PDF]
7 PERFORMANCE PLEDGES [PDF]
8 LOCAL POST [PDF]
9 OVERSEAS POST
9.1 General Information [PDF]
9.2 Air Mail Services [PDF]
9.3 Letters [PDF]
9.4 Items for the Blind [PDF]
9.5 Parcels [PDF]
9.6 Postcards [PDF]
9.7 Printed Papers [PDF]
9.8 Small Packets [PDF]
9.9 Speedpost [PDF]
9.10 Articles Liable to Customs Duty or Other Restriction [PDF]
9.11 Import, Export and Currency Control [PDF]
9.12 Services to Merchant Ship Abroad [PDF]
9.13 Overseas Post office Service Information by Destination [PDF]
10 REMITTANCE SERVICES
10.1 Money Orders [PDF]
10.2 Money Orders for Payment in Places outside Hong Kong [PDF]
10.3 Money Orders for Payment in Hong Kong [PDF]
10.4 Table of Money Order Service [PDF]
INDEX [PDF]
APPENDIX : OVERSEAS POST - SERVICE INFORMATION BY DESTINATION
Last revision date : 23 April 2014