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PostalPlus for SME

PostalPlus for SME
How to Choose Overseas Postal Services

SMEs in Hong Kong keep in close contact with their overseas business partners every day through dispatch of samples, documents, goods, etc. Hence, it is crucial to select appropriate overseas postal services. Hongkong Post provides SMEs with a range of efficient and reliable overseas postal solutions catering different courier needs, helping them achieve maximum operational effectiveness at the least postal costs.

To help members get the way to select appropriate overseas postal services, a list of services offered by Hongkong Post is given below for easy reference in making smart choices:-

(I) Consideration Factors for Selecting the Overseas Postal Services

Factors to Consider Letters / Postcards, Printed Matter (e.g. magazines / books), Small Packet (i.e. mail item up to 2kg)(if mail items are books, the maximum posting weight is up to 5kg) Parcel (i.e. non-letter / non-small packet category)
1. Checking on Delivery Status Yes N/A Yes N/A Yes N/A Yes N/A
2. Delivery Speed Fastest
1 - 3 days1
3 - 14 days 3 - 14 days 3 - 14 days 3 - 14 days 5 - 90 days Fastest
1 - 3 days1
3 - 14 days 5 - 90 days
3. Minimum Posting Quantity N/A 5 kg (first destination) / 1 kg (each of other destinations) 50 items per posting OR 20 items per destination N/A
4. Maximum Weight Limit (per Mail Item) 20 - 40kg 2kg 2kg 2kg 2kg 2kg 20 - 40kg 10 - 30kg 10 - 30kg
if mail items are books, the maximum posting weight is up to 5kg
5. Compensation for Loss or Damage of Mail Item Up to HK$1,500
(with full refund of postage of the item)
N/A Up to HK$320 N/A Up to HK$320 N/A Up to HK$1,500 (with full refund of postage of the item) Compensation on the basis of item weight (for damage) OR postage (for loss) N/A
6. Compensation for Delay in Delivery of Mail Item Up to HK$1,500 N/A Up to HK$1,500 N/A
7. Price Ranking Medium - High Medium Medium Low - Medium Medium Low Medium - High Medium Low
Recommended Service Speedpost
(EMS Service)
Air Mail Registered Air Mail Bulk Air Mail iMailR Surface Mail
(International)
Speedpost
(EMS Service)
Air Mail Surface Mail
(International)
8. Value Added Service
8.1 Extra Insurance Option Available
(for Speedpost Freight Service - up to HK$200K / consignment; for other Speedpost services – up to $50K/Item)
N/A Available
(up to HK$46,000 for certain countries)
N/A Available
(up to HK$1,000)
Available
(up to HK$46,000 for certain countries)
Available
(for Speedpost Freight Service - up to HK$200K / consignment; for other Speedpost services – up to $50K/Item)
N/A Available
(up to HK$46,000 for certain countries)
8.2 "Postage Paid by Addressee" Service Yes N/A Yes N/A
8.3 "Cash On Delivery" Service Yes Yes

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(II) Posting Procedures

Selected Service Letters / Postcards, Printed Matter (e.g. magazines / books), Small Packet (i.e. mail item up to 2kg)(if mail items are books, the maximum posting weight is up to 5kg) Parcel (i.e. non-letter / non-small packet category)
Speedpost
(EMS Service)
Air Mail Registered Air Mail Bulk Air Mail iMailR Surface Mail
(International)
Speedpost
(EMS Service)
Air Mail Surface Mail
(International)
1. Check Overseas Letter Mail Zoning N/A Details N/A Details
2. Check Postage Details Details Details Details Details Details Details
3. Check Delivery Speed Details Details Details Details
4. Service Information by Destination Details Details Details Details
5. Value Added Tax Information Details (if applicable)
6. Packing Preparation and Customs Declaration Details Packing Preparation & Customs Declaration Packing Preparation;Mail Specifications & Customs Declaration Details Packing Preparation & Customs Declaration Details Packing Preparation & Customs Declaration
7. Request for Posting Documents and Packing Materials Details Collect postal stationery from the any one post office prior to posting Collect postal stationery from the bulk acceptance offices prior to posting Details Collect postal stationery from the any one post office prior to posting Details Collect postal stationery from the any one post office prior to posting
8. Applicable Posting Office Details Details Applicable to Bulk Posting Acceptance Office only Details Details Details
9. Check Latest Time of Posting Details Details Details Details

Remark:

  1. The delivery time of Speedpost items varies depending on the destination. Please refer to Speedpost website for details.
  2. Information contained in this issue is for general reference only. For latest updates, please visit relevant product webpage. In case of discrepancy between this issue and the webpage, the respective product webpage version shall prevail.

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(III) Service Features

Services Description
Speedpost Speedpost has a wide delivery network covering over 210 worldwide destinations and more than 1,900 cities on the Mainland. We partner with reliable airlines for fast and safe delivery of your urgent items, via over 400 most suitable flights per week, to destinations around the globe. You can conveniently post your urgent items at more than 120 service points throughout the territory or with our seven-day-a-week pick-up service.
Air Mail Air Mail Service delivers your items to overseas destinations within 3 to 14 days at a reasonable rate.
Registered Air Mail Registered Air Mail Service sets your mind at ease when sending mail items to overseas destinations. Signature on receipt is required from the addressee or agent for our internal monitoring in the postal system.
Bulk Air Mail Bulk Air Mail Service offers excellent value for money for sending large quantity of mail items to overseas destinations. By following simple posting procedures, you can enjoy our reliable and on-time delivery while achieving great savings on postage.
iMailR iMailR has been launched to replace the Bulk Registered Air Mail Service. This service provides online sellers with an ideal B2C solution for speedy and safe delivery of small-sized goods to overseas destinations. Its user-friendly Online Mailing Tool allows you to print all-in-one shipping labels, hence streamlining the process of mail preparation and posting. Besides, you can also check your posting history online anytime. With pricing determined by total number and weight of items alongside using permit mailing, it saves you time on mail preparation and posting over the counter.
Surface Mail (International) Surface Mail (International) Service delivers your items to overseas destinations within 5 to 90 days at a very reasonable rate.


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Last revision date : 19 February 2010