PostalPlus for SME

SMEs in Hong Kong keep in close contact with their overseas business partners every day through dispatch of samples, documents, goods, etc. Hence, it is crucial to select appropriate overseas postal services. Hongkong Post provides SMEs with a range of efficient and reliable overseas postal solutions catering different courier needs, helping them achieve maximum operational effectiveness at the least postal costs.

To help members get the way to select appropriate overseas postal services, a list of services offered by Hongkong Post is given below for easy reference in making smart choices:-

(I) Consideration Factors for Selecting the Overseas Postal Services

Factors to Consider
1.	Checking on Delivery Status	Yes	N/A	Yes	N/A	Yes	N/A	Yes	N/A
2.	Delivery Speed	Fastest 1 - 3 days¹	3 - 14 days	3 - 14 days	3 - 14 days	3 - 14 days	5 - 90 days	Fastest 1 - 3 days¹	3 - 14 days	5 - 90 days
3.	Minimum Posting Quantity	N/A			5 kg (first destination) / 1 kg (each of other destinations)	50 items per posting OR 20 items per destination	N/A
4.	Maximum Weight Limit (per Mail Item)	20 - 40kg	2kg	2kg	2kg	2kg	2kg	20 - 40kg	10 - 30kg	10 - 30kg
4.	Maximum Weight Limit (per Mail Item)	20 - 40kg	if mail items are books, the maximum posting weight is up to 5kg					20 - 40kg	10 - 30kg	10 - 30kg
5.	Compensation for Loss or Damage of Mail Item	Up to HK$1,500 (with full refund of postage of the item)	N/A	Up to HK$320	N/A	Up to HK$320	N/A	Up to HK$1,500 (with full refund of postage of the item)	Compensation on the basis of item weight (for damage) OR postage (for loss)	N/A
6.	Compensation for Delay in Delivery of Mail Item	Up to HK$1,500	N/A					Up to HK$1,500	N/A
7.	Price Ranking	Medium - High	Medium	Medium	Low - Medium	Medium	Low	Medium - High	Medium	Low
Recommended Service		Speedpost (EMS Service)	Air Mail	Registered Air Mail	Bulk Air Mail	iMail^R	Surface Mail (International)	Speedpost (EMS Service)	Air Mail	Surface Mail (International)
8. Value Added Service
8.1	Extra Insurance Option	Available (for Speedpost Freight Service - up to HK$200K / consignment; for other Speedpost services – up to $50K/Item)	N/A	Available (up to HK$46,000 for certain countries)	N/A	Available (up to HK$1,000)	Available (up to HK$46,000 for certain countries)	Available (for Speedpost Freight Service - up to HK$200K / consignment; for other Speedpost services – up to $50K/Item)	N/A	Available (up to HK$46,000 for certain countries)
8.2	"Postage Paid by Addressee" Service	Yes	N/A					Yes	N/A
8.3	"Cash On Delivery" Service	Yes	N/A					Yes	N/A

(II) Posting Procedures

Selected Service
Selected Service		Speedpost (EMS Service)	Air Mail	Registered Air Mail	Bulk Air Mail	iMail^R	Surface Mail (International)	Speedpost (EMS Service)	Air Mail	Surface Mail (International)
1.	Check Overseas Letter Mail Zoning	N/A	Details					N/A	Details
2.	Check Postage	Details	Details		Details	Details	Details	Details	Details
3.	Check Delivery Speed	Details	Details					Details	Details
4.	Service Information by Destination	Details	Details					Details	Details
5.	Value Added Tax Information	Details (if applicable)
6.	Packing Preparation and Customs Declaration	Details	Packing Preparation & Customs Declaration		Packing Preparation;Mail Specifications & Customs Declaration	Details	Packing Preparation & Customs Declaration	Details	Packing Preparation & Customs Declaration
7.	Request for Posting Documents and Packing Materials	Details	Collect postal stationery from the any one post office prior to posting		Collect postal stationery from the bulk acceptance offices prior to posting	Details	Collect postal stationery from the any one post office prior to posting	Details	Collect postal stationery from the any one post office prior to posting
8.	Applicable Posting Office	Details	Details		Applicable to Bulk Posting Acceptance Office only		Details	Details	Details
9.	Check Latest Time of Posting	Details	Details					Details	Details

Remark:

The delivery time of Speedpost items varies depending on the destination. Please refer to Speedpost website for details.
Information contained in this issue is for general reference only. For latest updates, please visit relevant product webpage. In case of discrepancy between this issue and the webpage, the respective product webpage version shall prevail.

(III) Service Features

Services	Description
Speedpost	Speedpost has a wide delivery network covering over 210 worldwide destinations and more than 1,900 cities on the Mainland. We partner with reliable airlines for fast and safe delivery of your urgent items, via over 400 most suitable flights per week, to destinations around the globe. You can conveniently post your urgent items at more than 120 service points throughout the territory or with our seven-day-a-week pick-up service.
Air Mail	Air Mail Service delivers your items to overseas destinations within 3 to 14 days at a reasonable rate.
Registered Air Mail	Registered Air Mail Service sets your mind at ease when sending mail items to overseas destinations. Signature on receipt is required from the addressee or agent for our internal monitoring in the postal system.
Bulk Air Mail	Bulk Air Mail Service offers excellent value for money for sending large quantity of mail items to overseas destinations. By following simple posting procedures, you can enjoy our reliable and on-time delivery while achieving great savings on postage.
iMailR	iMailR has been launched to replace the Bulk Registered Air Mail Service. This service provides online sellers with an ideal B2C solution for speedy and safe delivery of small-sized goods to overseas destinations. Its user-friendly Online Mailing Tool allows you to print all-in-one shipping labels, hence streamlining the process of mail preparation and posting. Besides, you can also check your posting history online anytime. With pricing determined by total number and weight of items alongside using permit mailing, it saves you time on mail preparation and posting over the counter.
Surface Mail (International)	Surface Mail (International) Service delivers your items to overseas destinations within 5 to 90 days at a very reasonable rate.