For peace of mind, iMailR offers you a comprehensive insurance service which covers your documents, samples and merchandise against the unlikely event of loss or damage during delivery from Hong Kong to overseas. This optional service is marketed by Accette Insurance Brokers (H.K.) Ltd and underwritten by Groupama Insurance Group GAN Assurances IARD, Hong Kong Branch.
For enquiries of iMailR Service, please call our service hotline at 2921 2277.For enquiries on insurance coverage and claims, please call Groupama Insurance Group GAN Assurances IARD, Hong Kong Branch claims hotline at 2530 0288, download "Note of iMailR Insurance Service" or click here to obtain claim procedures.
"iMailR Insurance Service" premium table
| Sum Insured per Item(HK$) | Premium (HK$) |
|---|---|
| Maximum $1,000 | $7.8 |
Important Notes:
- Hongkong Post will, base on the posting information submitted by the customer via iMailR Online Mailing Tool, insure iMailR items requested online for iMailR insurance service and confirmed receipt by Hongkong Post.
- If compensation is made by Hongkong Post for the loss or damage to mail item(s), the amount of which will be deducted from the total claim amount paid by the insurer.
- Hongkong Post will only insure a batch of iMailR items of which all the related charges (including postage, registration fee and premium) have been settled. In case the charges paid fall short of the confirmed charges, the sender shall make up the difference immediately to ensure that items requiring iMailR Insurance will be insured.
- Senders may refer to the online Acceptance Report for the insured items.
