Insurance Service
Speedpost protects you with our comprehensive insurance service...
For peace of mind, Speedpost offers you a comprehensive insurance service which covers your documents, samples and merchandise against the unlikely event of loss or damage during delivery from Hong Kong to overseas.
For details of the Speedpost Insurance Service, please contact our counter staff or call our hotline on 2921 2277.
"Speedpost Insurance Service" premium table
(New Premium with effect from 1 April 2012)| Sum Insured (HK$) | Premium (HK$) | |
|---|---|---|
| General goods | Watch, mobile phone, camera & accessories * |
|
| Speedpost Standard Service / Multipack Service / Premium Service / Next Flight Out Service / Economy Express Service / EC Post |
||
| Over $1,500 – 2,500 | $18.00 | $24.00 |
| Over $2,500 - $5,000 | $27.00 | $40.00 |
| Over $5,000 - $10,000 | $46.00 | $78.00 |
| Over $10,000 - $20,000 | $68.00 | $108.00 |
| Over $20,000 - $30,000 | $110.00 | $140.00 |
| Over $30,000 - $40,000 | $120.00 | $180.00 |
| Over $40,000 - $50,000 | $135.00 | $230.00 |
| SpeedpostFreight / Speedpost FreightPLUS Service | ||
| $200,000 or below | 0.18% on total sum insured | 0.28% on total sum insured |
Notes:
- To make a claim, customer is required to refer to the insurance company concerned. Each claim is subject to the terms and conditions as specified in the "Notes on Speedpost Insurance" available at post offices.
- Hongkong Post will not provide compensation to customers who have their items insured in case of loss or total damage, except full refund of postage of the item. For non-insured items, the compensation will remain unchanged.
- The insured value for SpeedpostFreight / FreightPLUS items is at consignment level with a total minimum insured value of HK$10,000 to a total maximum insured value of HK$200,000, subject to an upper limit of HK$50,000 per item.
For claims enquiries, please call GAN Assurances Hotlines: 2530 0288 or 2530 0284.
Important Notes:
- Coverage: all risks of physical loss or damage of Speedpost items by any external cause not excluded herein.
- Excluded Risks: due to delay; inherent vice or nature of the Speedpost items; confiscation, destruction, condemnation or detention of the Speedpost items by customs authority at destination or its representative on the grounds of illegality, mis-description, mis-declaration or mis-valuation.
- Insurance on "Document" such as paper; identity, bank draft, invoice, passport, script, contract, deed or alike, must be clearly stated. Compensation amount shall be on reproduction value (re-apply or re-issue costs etc). All consequential loss or cost incurred will not be covered.
- Prohibited Items: All tickets, air ticket, animals, antiques, bullion, currency, bank notes, valuable papers, securities, all fine jewelries, crystal, stones and minerals, precious metals, furs, asbestos, human remains including ashes, firearms, explosive and parts or thereof and ammunition, hazardous or combustible materials (as defined in IATA regulations), narcotics and illegal property and any items prohibited by any law, regulation or statute of any federal, state or local government of any country to or through which the shipment may pass.
- Incorrect or inaccurate description or incorrect premium will cause invalid claim.
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